Delivering into 6PSQ, and how to make it painless.
The building has its own internal security requirements. We deliver here daily and know the process, but a couple of details on your order make the difference between food reaching your team and food waiting downstairs.
NSW Government: send it to the Level 11 catering kitchen.
Building policy directs all catering deliveries here, and it is the option with the fewest moving parts for you.
Level 11 catering kitchen
Internal building policy requires catering deliveries to go to the Level 11 catering kitchen, where items are stored securely in commercial fridges and looked after by the concierge team. Nothing else is needed from you.
Level 11 concierge is available from 8:30am onwardsFour things worth knowing.
No lobby deliveries
The ground floor concierge does not accept or facilitate deliveries. Handovers in the ground floor lobby or the sky lobby are strictly not allowed by building management, and our drivers will not attempt them. All delivery personnel are directed to the loading dock.
Direct-to-floor needs a staff escort
For a specific floor, someone must meet our driver at the goods lift lobby on that level and escort them to the drop-off point. Concierge can be that contact on level 11.
Labelling and notification
Every item is labelled using the “Shipping details” you enter at checkout, so your order is easy to tell apart. An SMS confirmation goes to your nominated delivery contact once it lands.
Fridge space on other levels
If you would rather we deliver to a level other than 11, please make sure there is enough fridge space to store the catering safely once it arrives.
Three things to include.
- The building level. Add it to your order so the driver knows where they are heading. If you are not sure, default to level 11.
- A delivery contact. The mobile number that should get the SMS when the order is delivered.
- Shipping details. Whatever you enter is printed on the labels, so use the team or meeting name if several orders land at once.
Not sure how yours should arrive? Just ask.
We deliver into this building every day, so if your floor has a quirk we have probably already seen it. Give us a call and we will sort it out before the order goes in.